Wi-Fi Service Level Assurance

Users love the freedom and mobility of Wi-Fi, but they also demand that IT consistently deliver predictable performance in spite of the dynamic nature of the network. Wi-Fi networks are getting faster and smarter, and that helps, but Wi-Fi administrators are still hampered by having minimal visibility into how well they are actually delivering what their users expect. Administrators don't typically have visibility into the performance level being provided to the Wi-Fi clients by the infrastructure, and their infrastructure only has limited ability to dynamically adjust to deliver the experience their users are demanding.

Aerohive’s Service Level Assurance (SLA), with Performance Sentinel, Airtime Boost, and Client Health Score features, provides network administrators unprecedented levels of Wi-Fi visibility and determinism by monitoring every client’s:

  • Capabilities (e.g. 802.11a/b/g/n)
  • Real-time throughput
  • Airtime use/abuse
  • Client Health Score

This gives administrators early visibility into coverage or capacity issues, and enables appropriate corrective actions to be automatically taken with each client that is not meeting its SLA and/or that doesn’t meet a Client Health Score threshold. For example:

  • Additional airtime can be automatically allocated to clients
  • Clients can be load-balanced to another AP on the same band
  • Clients can be band-steered to another radio on the same AP